Terms of Service.

Last updated 25 August 2026

1. These terms

These terms are a contract between James Chudleigh, trading as SixtyBot (“SixtyBot”, “we”) and the business that opens an account (“you”). By creating an account or using the service you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

SixtyBot is sold to businesses. It is not offered to consumers, and you confirm you are using it for business purposes.

2. What the service is

SixtyBot lets you generate interactive demonstrations of AI assistants, personalised to a business you want to pitch to, together with a private Opportunity Report about that business’s public online presence.

The demonstrations are simulations. The feature panels — missed-call text-back, instant enquiry replies, social replies, review requests and the like — are illustrations of what an AI assistant could do. SixtyBot does not place telephone calls, does not send SMS or text messages, and does not send messages to any third party on your behalf or on a prospect’s behalf. Voice conversations run in the visitor’s own web browser using their microphone, and only when the visitor chooses to start one.

You must not represent to anyone that a demo is a live, operational system connected to that business’s phone number, inbox or social accounts.

3. Your account

You must give accurate registration details and keep your password secure. You are responsible for everything done under your account. Tell us promptly at support@sixtybot.com if you believe it has been compromised.

We recognise a limited number of devices per account for security. You can review and revoke them in your account settings.

4. Subscription, trial and payment

Plan. SixtyBot Pro costs £137 per month, billed in advance. Prices are in pounds sterling and are exclusive of VAT and any other applicable sales or transaction taxes, which will be added at the prevailing rate where we are required to charge them. Where no such tax applies, the amount charged is the price shown.

Currency. We bill in pounds sterling (GBP), wherever you are. Any prices displayed in another currency on our website are indicative only. If your card is issued in another currency, your bank sets the exchange rate and may add its own fee.

Trial. New accounts get a 7-day free trial. A valid payment card is required to start it. You will not be charged during the trial.

Automatic renewal. Unless you cancel before the trial ends, your card is charged at the end of it and then monthly on the same date, automatically, until you cancel.

Ending the trial early. You may choose to start paying before the trial ends. If you do, you are charged immediately and your monthly billing date resets to that day.

What’s included each month. Up to 500 generated demos and 300 minutes of AI voice conversation. Allowances reset each billing period and do not carry over.

Usage above those allowances is charged at £0.20 per additional demo and £0.35 per additional voice minute. These are added to your next invoice and shown in your dashboard as they accrue. We will give notice of any change to these rates on the same terms as a change to the subscription price.

We may apply fair-use limits to protect the service, and may pause demo generation for the remainder of a billing period where usage is abnormally high. We will tell you if that happens.

Cancelling. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the period you have paid for, and you keep access until then. We do not provide refunds for partial months, except where the law requires it or we agree otherwise in writing.

Failed payments. If a payment fails we may suspend demo creation and pause your shared demos until it is resolved.

Price changes. We may change prices on at least 30 days’ notice. If you do not accept a change you may cancel before it takes effect.

5. Acceptable use

You must not:

use SixtyBot unlawfully, or to send anything unlawful, deceptive, defamatory, harassing or infringing;
create demos of businesses in order to deceive, disparage or impersonate them;
present a demo as being endorsed by, affiliated with, or operated by the business it depicts, unless that is true;
attempt to access another customer’s data, or probe, scan or interfere with the service’s security;
resell or sublicense access to SixtyBot other than by using it to pitch your own clients, which is what it is for;
use it to build a competing product, or to scrape or bulk-extract our content;
exceed usage limits by automated means or circumvent rate limits.

We may suspend or terminate accounts that breach this section.

6. Demos of a prospective client’s business

SixtyBot builds demos and reports using publicly available information about a business you choose, which may include its name, logo, branding, imagery, website content, a screenshot of its site, and its public Google rating. The purpose is a single, specific one: to show that business what an AI assistant would look like on their own site, as part of a proposal to them.

Demos are private and unlisted by design. They are served on unguessable URLs and are marked as not to be indexed by search engines. They are not published, not advertised, and not discoverable.

You choose the business, and you are responsible for that choice. You agree that:

you have a genuine, good-faith intention to pitch to that business;
you will share the demo only with that business and with people involved in preparing or presenting the pitch;
you will not publish it, use it in advertising to third parties, present it as that business’s own live website, or suggest it is endorsed by or affiliated with them;
you will remove or ask us to remove it if the business asks you to.

You will indemnify us against claims, losses and reasonable costs arising from your use of a business’s name, branding or material in a demo — including claims of trademark or copyright infringement, passing off, or defamation — except to the extent caused by our own breach of these terms.

If a business objects to a demo depicting it, tell us at support@sixtybot.com. We may remove or disable any demo at any time, and will act promptly on a credible complaint or takedown request.

7. Your content and ours

You keep ownership of everything you provide and of the demos you create with SixtyBot. You grant us the licence needed to host, process and display that material in order to run the service.

We keep ownership of SixtyBot itself — the platform, software, designs and our own branding. Nothing here transfers those rights to you.

8. Automated and AI-generated content

Demos, business summaries, assistant replies and Opportunity Reports are produced automatically, using public information and AI models.

They can be wrong. Detection is based on what a public web page and public listings reveal, and both can be incomplete, out of date, or unreadable by an automated tool. A finding that something was “not detected” means only that we did not find evidence of it — not that it does not exist. Ratings, review counts and business details may be stale or inaccurate.

Opportunity Reports are provided for your internal preparation and are not professional, marketing, financial or legal advice.

You must check anything before you rely on it, and certainly before you put it in front of the business it describes. The demo review screen shows you every generated detail and highlights anything we could not verify, but checking them is yours to do. You are responsible for what you send to a prospect.

9. Availability and warranties

We aim to keep SixtyBot available and working, but we do not promise it will be uninterrupted or error-free, and we may change or discontinue features.

To the fullest extent the law allows, the service is provided “as is” and we exclude all implied warranties, including fitness for a particular purpose and merchantability.

We do not warrant that using SixtyBot will win you clients or produce any particular commercial result.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. Where you deal with us as a consumer, your statutory rights are unaffected. Australian customers: nothing here excludes rights under the Australian Consumer Law that cannot be excluded.

10. Third-party services

SixtyBot depends on third-party providers (listed in our Privacy Policy). We are not responsible for their acts or omissions, and an outage at a provider may affect the service.

11. Limitation of liability

To the fullest extent permitted by law:

Neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, business opportunity or anticipated savings.
Our total liability arising out of or in connection with these terms is limited to the greater of (a) the fees you paid us in the 12 months before the claim, or (b) £1,000.

12. Suspension and termination

You may cancel at any time (section 4).

We may suspend or terminate your account immediately if you materially breach these terms, if your payment fails and is not resolved, or if we reasonably believe your use exposes us or a third party to legal risk.

On termination your right to use SixtyBot ends. We will delete or return your data in line with our Privacy Policy.

13. Changes to these terms

We may update these terms. For material changes we will give account holders at least 30 days’ notice by email or in the application. Continuing to use SixtyBot after that means you accept the change.

14. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

15. General

These terms are the entire agreement between us on this subject. If any part is unenforceable the rest continues to apply. Failing to enforce a term is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor of our business.

16. Contact

support@sixtybot.com · James Chudleigh, trading as SixtyBot.